All products for sale on www.thenecessity.co.uk are subject to availability; if for any reason your order cannot be fulfilled owing to lack of stock, you will be advised by email.
Every product is sold subject to the product description and supporting information such as size, colour, estimated delivery dates and guarantees. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
We will take all reasonable care to ensure that all of the product details, descriptions and prices are correct at the time when the information is uploaded onto the website. However, the information may not always exactly reflect the position when you placed an order. Please note that the delivery times are only estimates, and cannot be guaranteed. Packaging may vary from that shown. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.
All prices include VAT and are subject to change without prior notice.
We ship to all countries outside of the EU on a DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties which may be charged on the purchase. We will seek confirmation from you in all cases prior to despatching a DDU shipment to make sure you are aware of the DDU policy. Occasionally goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information and payment required by customs to ensure the goods are cleared.
The Necessity are not responsible for the actions of local customs. The recipient is responsible for paying the duty.
Where promotional percentage discounts are applied to orders, the discount will be applied to each item in the basket. In the event of a return, you will not be refunded the discounted proportion.
Promotional codes cannot be used in conjunction with any other promotion unless stated.
Where promotional value discounts are applied to orders, the discount will be applied to the basket. In the event of a return, refunds will be based on the total amount paid for your purchased item(s) less the discounted value. Where multiple items are purchased in the same transaction the value discount will be applied proportionately against the cost of each of the items. If only one/some of the items are returned the amount refunded will be the full price of the returned item(s) less the pro-rata discount amount.
Unless otherwise stated, discounts are only applicable to full price items (sale and clearance items are not included).
Promotional codes cannot be applied retrospectively to previous orders and are valid for one transaction per person.