Returns
We hope that you will love your order! However, if you change your mind, you can return your item in accordance with the following policies:
UK Orders – Goods must be returned within 30 days for a full refund of your purchase price. Please email to advise of your return within 7 days of receipt of your item. Unless the item is faulty, the customer must cover the cost of the return. We advise that you use a secure trackable service for your protection. Please note that you are responsible for your goods until we a receive them. Upon receipt of your goods, we aim to process your refund within 48hours.
EU Orders – Goods must be returned within 30 days of receipt for a full refund of your purchase price. Please email to advise of your return within 7 days of receipt of your item. Unless the item is faulty, the customer must cover the cost of the return. We advise that you use a secure trackable service for your protection. Please note that you are responsible for your goods until we a receive them. Upon receipt of your goods, we aim to process your refund within 48hours.
Non-EU Orders – Goods must be returned within 30 days of receipt for a full refund of your purchase price. Please email to advise of your return within 7 days of receipt of your item. Unless the item is faulty, the customer must cover the cost of the return. We advise that you use a secure trackable service for your protection. Please note that you are responsible for your goods until we a receive them. Upon receipt of your goods, we aim to process your refund within 48hours.
Here’s what you need to do:
The goods being returned must be unused, in their original packaging including tags, and attached labels. Please do not remove tags as this will void your refund.